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« One book per author theory | Main | Powerful Mood Changer »

June 07, 2007


Graham Boundy

The main reactions I have had when arriving at a new client site are one or more of the following:

1) You're the high paid expert. You tell us what we should do. -- At the same time no one wants to spend time educating you about the problem.

2) Here's the latest expert. How long will he last? -- usually occurs when your the 4th or 5th person they've had in to deal with the same problem.

3) What's your silver bullet?

After you've reset expectations and everyone realizes you're just a human being - not superman - you can get down to the business of solving problems and making progress.

However, always realize you are a part of the consulting organization you represent and apart from the customer organization you are assisting.

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